As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.

Digital Products and PTV

License keys, digital products, and Subscriptions are emailed out within 5 minutes of purchase.

Please give up to 30 minutes if you have not received your email with the product code and instructions.

We always send 2 emails to make sure you have received our email in your inbox. If 30 minutes have passed since the time of purchase, and you have not received your product keys, please email us at contact@coldscon.com with your name or order number, and we will reply right away to your email with your product code and instructions.

WORLDWIDE PURCHASE – OK

Physical Products

COVID-19 Delivery Information

In response to COVID-19, all our carriers are taking precautionary measures to ensure the health and wellbeing of their drivers and our customers.

Please be assured that all our carriers are following the advice and guidelines from the government and that the safety of everyone is our priority.

There is currently no impact on our delivery services at this stage, however, we encourage all customers to use your home address for delivery.

Moving forward all carriers will operate a contact-free delivery service which means that you won’t be required to sign for any parcel that’s delivered.

You can see all carrier guidelines and measures upon visiting the nominated carrier website, emails will be provided upon dispatch to confirm delivery information.

We hope that you understand and appreciate the measures that have been implemented to protect you and ensure we can continue operating as normal.

All orders are processed within 1  business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

flat rate shipping: We offer Free shipping to the USA

Shipping CountryEstimated delivery timePrice
USA1 to 2 business daysFree Shipping

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at contact@coldscon.com with your name and order number, and we will look into it for you.

To track your order please click here

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here. 

If you have any further questions, please don’t hesitate to contact us at contact@coldscon.com

+1 206-761-3467

304 S. Jones Blvd, Las Vegas, NV, 89107